Cancel Contract
Non-binding English translation of the form labels. The German version is legally authoritative — see Vertrag widerrufen (DE).
Here you can withdraw from your contract online in accordance with EU consumer protection rules. Please use the name and email address you provided when ordering or registering.
Withdrawal takes two steps: you enter your details, check them in the second step and then confirm. Immediately afterwards you receive an acknowledgement of receipt by email – stating the date and time of receipt.
Under the EU Consumer Rights Directive (2011/83/EU), consumers have a statutory 14-day right of withdrawal for distance contracts. This applies exclusively to end consumers and obliges the provider to offer a clear and easily accessible way to exercise it.